Privacy Policy for Quartile 3 Robotics

Last Updated: 2024.10.1

Quartile 3 Robotics (“we,” “us,” “our”) values your privacy and is committed to protecting the personal and sensitive information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our Xina.ai voice ordering software (“Service”) and subscribe to our platform.

By using the Service, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our Service. The information we collect includes:

1. Personal Information

  • Full Name
  • Email Address
  • Billing Address
  • Phone Number

2. Payment Information

To process your subscription, we collect sensitive payment information including:

  • Credit/Debit Card Details (Card number, expiration date, CVV)

We use third-party payment processors to securely collect and store this information, and we do not retain sensitive payment details on our servers.

  • Usage Data

We may collect information on how the Service is accessed and used. This data may include:

  • Device Information (e.g., tablet or desktop details)
  • Log Data (e.g., IP address, browser type, and usage patterns)

How We Use Your Information

We use the information we collect for the following purposes:

1. To Process Payments

We use your payment details to process your subscription for the Xina.ai voice ordering software and ensure secure billing for our annual service.

2. To Communicate with You

We use your contact information to send you important updates regarding your subscription, such as payment confirmation, renewal notifications, and product-related announcements.

3. To Improve Our Service

We analyze usage data to improve the features and performance of Xina.ai. This may involve tracking how you interact with the platform, but the data will always be anonymized where possible.

4. For Legal Obligations

We may use your information to comply with applicable legal requirements or respond to lawful requests from public authorities.

How We Protect Your Information

We implement industry-standard security measures to safeguard the information you provide to us, including encryption of sensitive payment details during transmission and at rest. Our payment processors are PCI-DSS compliant, ensuring your financial information is handled securely.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

  • Service Providers: We share information with trusted third-party service providers who assist in payment processing, customer support, and data storage. These providers are contractually obligated to protect your information and only use it as necessary to perform their services.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We retain your personal and payment information for as long as you maintain an active subscription with Quartile 3 Robotics. If you cancel your subscription, we will retain your information only as necessary to comply with legal obligations or resolve disputes.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out: Opt out of receiving promotional communications from us.

To exercise any of these rights, please contact us at XXXXXXXXXXXXXXXXXXX.

Third-Party Links

Our website and Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the “Last Updated” date. Your continued use of the Service after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

Quartile 3 Robotics
Email:
Phone: