Privacy Policy

Effective Date: 6.10.2026

Introduction:


At Quartile 3 Robotics aka Q3Robotics DBA Xina AI, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.


Information We Collect


We may collect the following information:

    • Name
    • Phone number
    • Email address
  • Business information
  • Information submitted through contact forms, support requests, or service registrations
  • Information related to your use of our services


How We Use Your Information


We may use the information we collect to:

  • Provide and maintain our services
  • Respond to inquiries and support requests
  • Process transactions and service requests
  • Send operational, service-related, and account notifications
  • Improve our products and services
  • Comply with legal obligations


SMS Communications


By providing your mobile phone number and opting in, you consent to receive text messages from Xina.ai regarding:

  • Service notifications
  • Account updates
  • Appointment reminders
  • Customer support communications
  • Transactional and operational messages
  • Receipts

Message frequency may vary depending on your interactions with our services.


SMS Opt-Out: You may opt out of receiving SMS messages at any time by replying: STOP After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again. For assistance, reply: HELP or contact us at [email protected].


Message and Data Rates: Message and data rates may apply. Charges for text messages are determined by your mobile carrier and service plan. Xina.ai is not responsible for any fees, charges, or costs imposed by your wireless carrier related to SMS communications.


Information Sharing: We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with trusted service providers that assist us in operating our business and providing services, including communication providers, payment processors, and technology vendors, subject to appropriate confidentiality obligations.


Data Security: We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.


Data Retention: We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.


Your Privacy Rights: Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information below.


Contact Us:


If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:

Xina.ai
Email: [email protected]
Website: www.xina.ai 

Website: www.q3robotics.com


Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date